Published on Dec 2024
Harnessing AI for Enhanced Support Management: Introducing KaseSync’s Sentiment Analysis
“People will forget what you said, people will forget what…
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Published on Oct 2024
Why Integrate Your Online Community and Jira
90% of online community users say community suggestions have been…
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Published on Apr 2024
Case Dynamics 101: A Guide for Streamlining Case Management
Efficient case management is pivotal for delivering superlative customer service,…
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Published on Apr 2024
Effortless Management: How KaseSync Enhances Khoros-Slack Integration
Managing an online community is no easy feat. Khoros, a…
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Published on Apr 2024
Navigating Efficiency: A Deep Dive into KaseSync’s Admin Console
What if you had a unified command & control center…
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Published on Oct 2023
Reducing Salesforce User Licensing Costs by 83%: A Khoros Integration Success Story
In today's competitive landscape, delivering exceptional customer assistance is essential…
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Published on Oct 2023
Enhancing Customer Support Efficiency by 37% With Higher Logic and Salesforce Integration
Discover how we enhanced a customer’s support productivity by 37%…
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Published on Aug 2023
Transform Your Customer Service Delivery by Integrating Higher Logic Community & Salesforce CRM
KaseSync, a Higher Logic-Salesforce Connector empowers you to establish a…
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Published on Aug 2023
KaseSync: Seamless Khoros-Salesforce Integration for Enhanced Support Delivery
KaseSync, the Khoros-Salesforce Connector, is designed to streamline support operations…
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Published on Aug 2023
Empowering Support Operations and Enhancing Efficiency With Vanilla-Salesforce Integration
KaseSync, a Vanilla-Salesforce connector, is a plug-and-play solution designed to…
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Published on Aug 2023
Streamline Case Management With Vanilla-Zendesk Integration
In today's customer-centric business era, delivering exceptional customer support is…
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Published on Jun 2023
CRM Platforms Integration: 5 Reasons You Need it
Customer relationship management (CRM) platforms have become essential tools for…
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Published on Jun 2023
Streamlining Customer Support and Amplifying Engagement With Vanilla-Salesforce Integration
The customer is a B2B technology company that specializes in…
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Published on Jun 2023
Boosting Collaboration Between Teams With KaseSync
In today's dynamic business landscape, effective customer relationship management (CRM)…
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Published on May 2023
Streamlining Community Management With Vanilla-Salesforce Integration
In the realm of online communities, Vanilla stands as a…
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Published on May 2023
Improving Case Deflection With Community-CRM Integration
Thriving businesses, among many things, wield unparalleled support delivery as…
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Published on Apr 2023
Combat Complex Business Challenges With KaseSync-Enabled Communities
In this highly social world, online communities are crucial for…
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Published on Apr 2023
The Definitive Guide to Community-CRM Integration for Efficient Support Delivery
Combine the capabilities of your online community and CRM to…
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Published on Mar 2023
Boosting Self-Support and CX With inSided-Salesforce Integration
Businesses, worldwide, leverage inSided and Salesforce to manage their online…
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Published on Feb 2023
Top 10 Business Use Cases of Community-CRM Integration and Understanding the Role of KaseSync
For business success, building and nurturing its customer base is…
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Published on Feb 2023
Syncing Salesforce-Confluence Knowledge Base for Efficient Self-Service
The customer, a leading cloud-based data management solution provider, had…
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Published on Feb 2023
Exceed Customer Expectations by Delivering Prompt Support With KaseSync
With increasing emphasis on customer experience, organizations are becoming consumer-oriented.…
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Published on Feb 2023
A Walkthrough Featuring Out-of-the-Box Use Case of KaseSync – Chapter Rewind From Community (re)Focus, 2022
What keeps your community members coming back? The success of…
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Published on Jan 2023
Confluence-Salesforce Knowledge Base Syncing: The Smarter Way to Deliver Optimum Self-Service
Leading business giants agree that delivering exceptional customer experience is…
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Published on Jan 2023
Bi-Directional Community-CRM Integration for Future Readiness
With online communities becoming the spine of business operations, brands…
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Published on Jan 2023
KaseSync: Boosting Community Engagement and Customer Retention With Community-CRM Integration
2 out of 3 customers agree to have higher customer…
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Published on Jan 2023
Integrating Khoros Community with Salesforce CRM for Improved Assistance and Lowered User Licensing Costs
The customer, a leading web-based solutions provider that empowers trade…
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Published on Dec 2022
Fast-Track Customer Support and Elevate Your Online Community Experience With KaseSync
Delivering prompt and efficient support services is a key challenge…
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Published on Dec 2022
4 Reasons Community-Salesforce Integration is Instrumental to Your Business
Waiting for a customer support agent to resolve your query?…
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Published on Dec 2022
How KaseSync Enabled Communities Can Bring Exceptional CX
Businesses are leveraging collaborative technologies to grow their customer base…
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Published on Nov 2022
Maximizing Support Productivity With Higher Logic – Salesforce Integration
Customers, today, are expecting quick and personalized interactions from brands.…
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